Payment-related features degraded

Incident Report for Reservio

Resolved

This incident has been resolved.
Posted Jan 10, 2026 - 08:51 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 10, 2026 - 08:22 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 10, 2026 - 08:21 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 10, 2026 - 07:42 CET

Investigating

We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing.

We are actively working on restoring full functionality and will provide another update as soon as we have progress.

Estimated time to resolution: within 1 hour.

We apologize for the inconvenience and appreciate your patience.
Posted Jan 10, 2026 - 07:31 CET
This incident affected: Reservio.com, Reservio for iOS & Android, Booking Pages, Reservio.cz & Reservio.sk, and Reservio API.